ERP and Operating Model Transformation for Major UK Retail Bank

Financial Services

PROJECT OBJECTIVE

Implement a unified ERP across retail divisions and design the post-acquisition operating model for the acquired bank​

Client Challenges​
&​
Pain Points​

  • Fragmented systems and processes across post-acquisition divisions created operational silos and led to inefficiencies and inconsistent reporting.​
  • Integration complexity post-acquisition threatened timelines and business continuity.​
  • Lack of unified governance hindered strategic oversight and regulatory compliance.

Approach
&​
How We Helped

  • Led full ERP design and delivery across retail and support functions, ensuring alignment and scalability.​​
  • Developed functional and technical target operating model aligned with post M&A strategy to support post-acquisition integration.​
  • Developed functional and technical target operating model aligned with post M&A strategy to support post-acquisition integration.

Value
Provided

  • Streamlined operations and reporting across divisions.​​​
  • Improved control and cost efficiency, reducing duplication and 40% reduction in manual reporting effort.​​
  • Enabled scalable integration and future growth, enhancing regulatory confidence and strategic agility.