Commercial Real Estate
PROJECT OBJECTIVE
Design and embed core processes, systems, and reporting for a start‑up NPL asset manager in Japan and Korea to deliver investor transparency and enable scalable, locally owned loan operations and asset management.
Client Challenges
&
Pain Points
- New entry into Japanese and Korean markets by mid-market distressed debt investment fund manager without existing platform.
- Acquisition of 50% interest in major distressed debt portfolios in Korea and multiple 100% owned portfolios in Japan without established systems and processes.
- High demand from parent company and third-party investors for transparency, but almost no visibility over underlying data or ability to do the most basic reporting.
Approach
&
How We Helped
- Defined core data required for operational effectiveness, along with required reporting for stakeholders and related data.
- Identified local functional leaders from young staff for: loan operations, reporting, asset management, and business planning.
- Trained local leaders in each of these disciplines to develop processes and systems that could be locally embedded.
- Implemented strict asset management business planning and “rollup” practices with intensive asset manager training.
Value
Provided
- Achieved one-off manual reporting meeting stakeholder needs within three weeks of starting engagement.
- Successfully embedded reporting and loan operations processes as BAU with high degree of automation.
- Achieved asset management wins, positive investment performance, and repeat investment demand of co-investors.
