Technology
PROJECT OBJECTIVE
Establish in-house Finance Shared Service Centres in Malaysia and China to centralise transactional accounting and reduce regional costs while maintaining service quality.
Client Challenges
&
Pain Points
- Dispersed finance teams across eight countries in APAC with inconsistent processes
- Escalating operational costs and staffing inefficiencies
- Regulatory complexity across 5 countries
- Limited scalability to support business expansion
Approach
&
How We Helped
- Led feasibility study and secured sponsor approval
- Designed shared service centre service delivery models for Malaysia and China
- Executed restructuring plan with change management across eight countries
- Managed employee transitions and change resistance
Value
Provided
- 25% reduction in transactional accounting costs
- Improved process standardisation and quality control
- Scalable operating model supporting regional growth
- Enhanced talent retention and finance team capability and career pathways
